How to Troubleshoot an iPod That Will Not Start

How to Troubleshoot an iPod That Will Not Start – The first and perhaps the biggest problem of the iPod owners is when iPod will not start or turn on. If this happens there could be something wrong with the hardware of your iPod. If it is not with the hardware, it must be the software since these are the only things that make your iPod work. Here are some troubleshooting steps that you need to do to solve your problem with your iPod.

1. Make sure that your iPod has enough power to start. If you are not sure, it is advisable to charge your iPod and see if it turns on after charging. If after charging your iPod still doesn’t work, try the other steps below.

2. Make sure that the Hold Switch is turned off. This is the most common mistake every user will tend to do. They turn on the hold switch so that their iPod cannot be awakened accidentally. Try to toggle the switch off and see if the iPod starts. If there is a remote control plugged into your iPod, make sure that the Hold Switch of the remote control is turned off too. If it will not work, then there could be something wrong with your iPod; it could be the software or the battery.

3. Try to mount your iPod in a computer where you have access to the Internet. Restore your iPod with the latest software updater according to the model of your iPod. Take note that once you restore your iPod, all the data in it will be erased. So it could be better to always back up your data.

4. If your iPod will not charge, try to make your battery dry. You need to take out the battery from your iPod, make sure it is completely dry then put it back and charge it again.

5. If your battery is more than 18 months and you have used it intensively, it is possible that your battery is dead.

These troubleshooting tips will solve almost all problems regarding iPod. However, if you have done all of these and still your iPod won’t work; try contacting a technician for repair. There are also some information you can get by reading technology news; so it would be better to grab your paper in the morning of browse the Internet more often and search for solutions to your iPod problems. However, we encourage you to visit this site from time to time as there will be much information you can find here.

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22 comments

  1. I’ve tried: holding the buttons, restore ( which comes back with a message corupt, and you may want to disconnect ), letting the battery go all the way down then re-charge, all drivers are updated. When I go into device manager, I now get a message that says CODE 10 can not start. When I plug into computer the ipod blinks the red circle with a line through it and says do not disconnect. Now what do I do??? Tony

  2. whenever i put my ipod touch for charging, it just switches on. after that it doesn’t charge at all even if it is connected to the charger. after sometime it switches off. it doesn’t charge at all. please help me out.

  3. I have an i pod touch 8GB, well the screen is stuck on the i tunes screen with the usb cord pic on it and i plugged it into my computer and my computer dosnt recognize the usb cord

  4. Hi there. My IPod Touch isn’t even a year old yet and I can’t use the slider to unlock. I’ve tried holding the power and home button and when I tried to resore it on ITunes it says it’s unable to do it for some lame reason. Please help!!!!! Is it hopeless?!

  5. i got a ipod recently turned it on and the itunes symbol came and and a picture of a usb cable i have tried everything nothing will make it go anywhere its not frozen hepl pls

  6. I bought a used ipod touch 8 gb… i restored it to its orignal factory setting … it upgraded the software.. when i turn it on the apple screen appears.. after that the itune and the data cable icon appears on my screen …

    PLZ Help!!!!!

  7. Whenever i plug my ipod touch into my computer it doesn’t come up on my iTunes devices. I also can’t get it to even turn on. is there any way it can be fixed?

  8. thanx alot actually i had the same problem wich jacob was having and my ipod is working again thanx alotttttt u ppl are really greaattttttttt thanxx jacob alsooooooooooo

  9. i have formated my ipod touch and when i tried to start it after the format it was showing the apple for 2 seconds and again get turn off i tried to press the power button until it starts but it was of noo use it is 2g and jailbroken plzzzzz helppppppp me outtttttt

  10. i have a ipod touch and reset it now when i try to turn it on it doesnt go past the apple icon wether plugged in or not

  11. i have a ipod toiuch and it freezes when i turn it on and then io cant do anything i cant even turn it off and i just got it today

  12. have you did the trick properly? hold the power button and home button for about 30seconds while connected to your computer

  13. Hi, I’ve had my ipod for not even a year now and for some reason it keeps turning on and off. It’ll get to the apple logo then turn off and turn right back on again but stops at the apple logo. I’ve tried resetting it with the sleep/ wake button and home screen button but it just turns off and on again…help!!

  14. I got it working now thanks! I had to hold the power button and home button for about 30seconds while connected to my computer and now it is going to restore my ipod! thanks for the help anyway! 🙂

  15. Hi i have recently decided to start again with everything that i have on my ipod touch so i went to reset and clicked erase all and it said that it will take two hours but now it gets to the first window of the apple, when starting it up, and the round busy emblim but thats as far as it gets. It turns off and on sometimes and then it gets the apple emblim again and does the same.. Can you help?
    I probably just destroyed my ipod… dumb

  16. I got an iPod touch a few days ago and now, when I try to turn it on, the charging sign comes up and when I try to type in my password, it doesn’t do anything.
    I’ve tried turning it on and off, charging it, syncing it and holding to power button but it sill doesn’t work… Please help! Thanks.

  17. Please try this method to restore your disabled ipod:

    1. Make sure iTunes open and the touch plugged in through usb. And make sure cord is plugged in to computer and your device
    2. Make sure that it is off to start with
    3. Then hold down the home button at the same time use another finger to hold down the on/off button.
    4. Continue to hold on it until you get the usb and itunes symbol on the screen.
    5. Start to restore and update the iPod from Your computer.

    I hope it could work for your disabled ipod.

  18. I have recently been given and Ipod touch and have been unable to gain access. Once switched on the “I-tunes” logo pops up onscreen and that is all it does. I have not been able to access the touch screen panel, download any music or gain access to any of the other features.

    Additionally, there is a little icon of a lock in the top right hand corner; which I am assuming means that it is locked.

    All attempts that i have made to gain assistance online so far has been unsuccessful. Please help

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