When the problems with the iPhone 4 antenna, known as “antennagate”, first started appearing this summer, Apple both claimed that the problem was common among all smartphones, which it isn’t; and that they would start a program offering free bumper cases to anyone who bought an iPhone 4, which they did. At the time they claimed that the free bumpers would only be available until September 30 and, they’re staying true to that. And in just a couple of weeks, the iPhone 4 Case Program is coming to an end.
Apple has posted on their website,
“We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free Bumper case.”
The problem was a huge one, and seemed to have smeared the good Apple name for some time. Apple was so concerned about the problem that Mark Papermaster, Apple’s hardware engineer for the iPhone and iPod, was forced to leave the company. Now though, they claim it wasn’t that big of a problem and apparently, will still continue to offer the free bumper for those who do experience genuine antenna problems. As for anyone who buys an iPhone 4 after September 30, unless you experience a high volume of dropped calls, it’s going to cost you for that bumper.
If you already have an iPhone 4, but don’t yet have a bumper for it, you can still get the iPhone 4 Case Program app and get your free bumper. Hurry though, the offer ends September 30, 2010. To see Apple’s statement, and get instructions for getting your free bumper, visit the Apple website here.