iPod Touch Help Support
iPod Touch, offering from Apple comes in three models, categorized according to the storage capacity, it comes with 8 GB, 16 GB and 32 GB models. Apart from having a high storage capacity it offers a multi user touch mechanism. Using the new features is a bit complicated for the new users. Latest versions of iPod Touch includes accelerometer that responds to the user’s movements. So in order to use their iPod Touch efficiently and make full use of it, they need someone to help them with iPod’s features as well as working. So looking at the level of popularity that iPod Touch has gained in this time, many web sites including apple are offering iPod Touch Help Support to help iPod Touch customers with problems faced regarding software and hardware problems.
Few of the web sites offering iPod Touch Help Support to millions of the iPod Touch customers are:
+ Official iPod Touch Help and Support
+ Official iPod Touch Discussion to get Help and Support
+ Another good source to get iPod Touch Help
etc.
The above mentioned sites offer Frequently Asked Questions (FAQ’s) as well online help to the users. FAQ’s are the generic questions with solutions that are mostly faced by most of the users. Other than that, every user can just log onto these web sites and quote any of the software or hardware problems faced and as soon as the problem is posted, web sites try to resolve the problem by answering the query. Few of the FAQ’s provided for iPod Touch Help Support are the way iPod Touch is connected to a computer or a laptop, synchronizing iPod Touch with iTunes, and using 3rd party applications with iPod Touch etc. For all the iPod Touch users, they just need to visit the above mentioned web sites and in case of any problem, can get their problems rectified or resolved using the iPod Touch Help Support.
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Hi Jessica, I think iPod Touch have max 10 to 12 Application pages. So might be you need to delete some apps.
Hope you can help.
My wife and I each have a new i-pod touch. We have one laptop, can we run i-tunes applications for each i-pod off one laptop?
Each time we connect one i-pod to the laptop – it downloads the apps and music from the other i-pod, if you see what I mean?
Please can you advise – sorry for being thick!
Thanks,
Euan.
Dear Euan,
Please use the following complete tips: How to use multiple iPods with one computer
Hope it Could help you and your wife problem.
Downloaded new Itunes, seems like everything is on the screen but when i go to Itunes page on the left it doesn’t show Ipod Touch, so dont know what i have to do next. I don’t have to make an account with Itunes store do I? What if i don’t want to buy anything, cant i just put the music and videos that i have already saved on my computer?
[...] seems to work because the ipod Touch is frozen and therefore, unable to work at all. One user, Susie, wrote in to us and [...]
Hi,
my daughter has a new 8GB iPod touch and I put lots of audio books on it. When she listens to the stories the chapter gets all mixed up even though they are in order.
If I play the same books on my own old iPod 32GB ( th flat big silver one with little video screen) they play in order one after the other without me having to start each new chapter which is as well what my daughter has to do. Each chapter ( sometimes they are only 45 sec. long) needs to be started all over-apart from jumping from chapetr one to chapter 27….really a pain for a 6 year old who wants to fall asleep listening to bed time stories!
Can you help?
kind regards, Friederike
“cannot connect to youtube” shows up but can connect to everything else internet wise. Other ipod touch works fine….. HELP!!!! it is brand new – will return it soon if we can not fix the issue…
I am having the same problem as Erika and Susie. My I pod I touch is frozen with the screen showing the itunes icon and he usb plug. I have tried several times to shut it down and restart it and still no luck, this is annoying and i spent a lot of money on this,all i want is for it to work. plz help…..
My ipod touch keeps playing album tracks in random order. I just want to listen to an album all the way through in the right order. Can you help?
what happens if you drop ur ipod in water and it works but screen is blurry?
my iPod touch is screwed up,
it’s been three weeks since i had my ipod touch, and today we decided to play tap tap and the screen went huge and we can’t put it back to normal even if we try to restart it! what can we do to fix it? write back!
Why won’t my iPod touch connect to YouTube?
I got my iPod touch for Christmas and none of the apps are working except the ones that came down-loaded with my iPod. I synced it and restored it but none of the downloaded apps work.
@Nick,
For Non working ipod touch apps problems, please read this suggestion. thanks
I tried downloading modern combat sandstorm and whil it was loading it said cannot download this app and erased it and didn’t give me my money back
@Alex
I am sorry to hear that Alex.
Please read the instructions below to Redownload Purchased apps from iTunes:
Check another help here:How to resume interrupted iTunes Store downloads
Or you could email their support here.
Hope it could help you Alex
hi,
whenever i plug my ipod touch into itunes, this message pops up:
“This iPod cannot be used because the Apple Mobile Device service is not started.”
im trying to sync the songs i bought on my ipod onto my computer, but this popup comes up.
help please….. thanks
Please help, I got a ipod touch for Christmas, I have put songs on and pictures on, but my apps wont work?!? I have gotten some free iphone apps, my screen says sync completed, it added a ‘backgrounds’ icon so I know that it worked but every time I hit apps on my ipod it says Cannot Connect to the App Store connect to Wi-Fi network????? I don’t have wi-fi in my area and my ipod is connected to my computer which is connected to DSL, even so it shouldn’t have to be connected for the apps to work, right? I have disconnected it, deleted apps and I’m not sure what else to do. Thank You!
hi i have had this problem for ages could you help please. my ipod touch wont charge or turn on. i let it go completely flat and the last time i used a charging dock it got hot and made a burning smell. since then it hasn’t worked. can you help
When I try to download apps it says I have to have like a 3.0 or some number sowftare update how do I do that? Because it’s not letting me get the apps I want.
@ Stephanie, if the app ask that, then you need to upgrade your ipod touch firmware to version 3.0.
when i touch the icon to view my mail as soon as it comes up, it goes right back to the home screen, everytime. It has never done this before and I am very frustrated.
hi,
whenever i plug my ipod touch into itunes, this message pops up:
“This iPod cannot be used because the Apple Mobile Device service is not started.”
im trying to sync the songs i bought on my ipod onto my computer, but this popup comes up.
help please….. thanks
@phi
might be your ipod touch antivirus program blocked Apple Mobile Device. Some people got this same problem happened to them because of McAfee antivirus blocked the apple device. So please check your Firewall settings.
Another Way to try:
1. Right click “My Computer”
2. Left click “Manage”
3. Double click “Services and Applications”
4. Double click “Services”
5. Locate and Double click “Apple Mobile Device”
6. Change Startup type from “disabled” to “automatic”
7. Click apply, then OK
8. Click “Start” the service
9. Locate and Double click “iPod Service”
10. Change Startup type from “disabled” to “automatic”
11. Click apply, then OK
12. Click “Start” the service
Then Reboot. It should be work again.
See the official help here.
Hi, i just got my ipod touch on christmas… and i want to know what need to know about ipod touch
i do not know how to put apps for free on ipod, or free song on ipod….
also i dont get this whole jailbreak thing please i need all the help i can get, i search these up and then i follow the direction and install in the end it didnt work… i install so much that even my laptop is starting to slow down…
so please help me…contact me as sson as you can and hopefully it will help how to add songs, video, apps, and pictures…
thank you
I need some help with what I might be doing wrong to get my ipod touch started.
I understand that I need to go online to register for the most recent itunes. I have done that but it keeps telling me that I haven’t fully completed the application yet. It just has a window now that says, All your music, All in one place. I have then placed my ipod touch to charge. I did that all day, it won’t turn on for me only to show that its charging thats it..
Where am I going wrong?
Please help.
i reset my ipod touch n it told me to wait 2hrs n after it was done it went to the apple n the loading button was showing but then it freezes what should i do ?!?
I let my baby moms setup my itouch using her email account how can I change it to my email account? She’s not gonna help me at all on this one but I do have her social security number name. Age and birthday! Would that help me out in any way?
When I sync my iPod Touch with my Groupwise calendar, all my recurring appointments appear everyday on my iPod. How can I fix this?
The IPOD Touch will not connect to I-Tunes. It has a picture of a USB cable and a CD Disk with a musical note superimposed over the disk. What can I do to get it working again?
Recently I was using my iPod touch and the Safari button froze and it won’t let me do anything. It’s been several days and I don’t know how to make it work again. I don’t think it’s the internet because I can still go to my email. Can you please tell me what to do?
Thanks
please i got a problem with my ipod touch, when i play music and a song ends it return to the home screen like as i push stop and the home button, please help
Hi all hope you can help.My son wanted his itouch jailbreaking and like the good father I said I would do it for him.All was going well until it asked you to hold the power and start buttons to re-boot it.Nothing,absolutely dead -and since then everytime I try it in any usb port it says USB Device not recognized.It is a 2g running software 2.2.1
My daughter’s I touch has a black screen. The alarm goes off, so we know it is on, but the screen is black and she can not use it at all. Any suggestions?
Resetting iPod Touch
My question is I am trying to reset my apps for the phone – I get another screen – where it says -erase iphone should I go ahead and do it and then place my phone in my computer?
please can you help i have an ipod and loaded down some free games and some i payed for they all worked fine
i then charged it up on my laptop and now most of them do not work
i did the same thing again at my friend they come back
whent home charged up on my laptop and lost most of them plus more
my laptop has a 3key i am not wi-fi
would this mak a difference
please help me thanks
Ipod touch can’t connect to wifi….
My new Ipod touch which I got for Christmas has stopped being able to connect to our WIFI. Even when I have plugged it into the computer. It doesn’t recognise my password. What do I need to do?
hello my i just got my ipod today and it doesn’t load the apps it just goes back to the start also i have tried restarting it and resetting that didn’t work what should i do ?
My iTouch is relatively new & for some strange reason the speaker part of my iTouch won’t turn off.. Even if the earphones are plugged in. Help plz
I bought 2 applications from ITunes but they won’t download to my ITouch. What should I do?
How do u redeem things on your ipodtouch
The volume control on my iPod Touch 32 has never seemed to work right. It only seems to work with the earphones. When I can listen to it (which is rare)through the speaker as soon as I use the earphones then I can no longer use the iPod without the earphones. Can you please tell me what to do about this? I bought the same model iPod for my grandson and he does not have this problem. Thank you.
Hi,
My iPod Touch won’t synch anymore (it’s brand new) and it tells me I have to Restore but when I attempt to download the program to allow me to restore it an error message appears and tells me the operation timed out. I’ve tried this at least 10 times to no avail.
So now I have an iPod that won’t sync or restore!
Can anyone help?? Or should I just bring it back??
Hey rump I think you can put your device into dfu mode, search how on this site or google.. From there plug it back into your pc, and iTunes should make you restore it.. That should remove the error.. Not a 100% sure it’ll work but it make sense
Fradonna, I think your problem with the volume could be from another app you may have ran, an turned it down and for your iPod remembers that volume level as you maximum.. I know if I use sleep maker with my iPhone, and I touch the volume bar in the app and close the app it seems my speaker wasn’t as loud and i went back to the app and turned it back up and it worked.. Try that..
hi my ipod touch wont let me download apps it just says this app is not compatible with this ipod help would be apreciated
Hi, i most delete the photos are in my ipod touch, because somebody take a lot of photos whit it but i can´t, please show me how
I am attempting to connect to my email, thru wifi, the wifi works fine for apps but it will not connect to email?
I just updated my itunes and updated my ipod touch but now my ipod is stuck on a black screen with an apple picture and a like loading bar, i cant get it to turn off or anything. please help