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249 Responses to iPod Touch Help Support

  1. Maddie says:


    Hi I have the new iPod with the camera i am having a lot of trouble with it every time i download an app says waiting… and were the app would usually be it has a grey screen i have tried lots and lots of things such as plugging it into iTunes. It will still not work and i can not download new apps i need a response asap thank you 4 your help!

  2. Kensi says:


    I have an ipod touch 3rd gen 8g and i forgot the password and tried multiple times to get into it. This last time I tried it went into recovery mode and i cant get it out. I have done what I was told to get it out of recovery mode and it wouldnt work. I have restarted it too. Also, when I plug it into itunes it says something is wrong with it and it wont let me sync or restore. I REALLY want to get this fixed because I only bought it last summer and its my life so PLEASE help!

  3. katie says:


    But the problem with mine it froze two nights ago so i just left it to unfreeze because it does that whenever i use netflix. And the next morning i was going to get rid of netflix because if it was going to freeze my ipod why bother have it? and it came up with the battery thing saying it was completly dead. so i plugged it in to my wall and went to school….when i got home it still said it was dead but i noticed that the ipod logo will come on but then it would disapear and go back to the battery screen. it would do that like every 5 mins…..so here i am on the 3rd day and ITS STILL DOING THE SAME THING! My ipod is my life i constantly have it listening to music….Im very tempted to chuck it at the walll! I tried everyhting people have said to do and nothing works….Im worried if i go to apple they will charge me… and im 15 i dont have a lot of money….and i dont believe i have the warrenty because i had it for 2 years i think….PLEASE HELP!!!!!!!!!!

  4. France says:


    I have an Ipod Touch 3rd gen and if I transfer some videos on to it and I go look at the list of videos available on my touch, some of them have an image and some of them are left blank, if you select either one, the video plays fine, however when I look at my list of videos I would like to see the preview image on all of them not just some. How can I fix this? I have version 4.2.1 Thank You :)

  5. Lily says:


    Hi.
    I have an Itouch 8GB.
    Monday I spilt mt. dew on it . the screen doesn’t move but yet the lighting still shows fine. What’s wrong with it? I don’t wanna repair or buy a new one. It cost WAY to much. Any ways I can fix it myself?

  6. belinda says:


    HELP PLEASE!!!! Just purchased my son an IPod 4 8g for Christmas and I’m already frustrated cause we are unable to connect the wifi. We had no problem connecting to other wifi, but we can not connect at our own home. The internet shows and is available but it will not connect. His friend and my daughters friend have no problem connecting their IPod touch 3 and 4 at our house
    Thx

    • wendy lutz says:


      HELP PLEASE!!!! Just purchased my son an IPod 4 8g for Christmas and I’m already frustrated cause we are unable to connect the wifi. We had no problem connecting to other wifi, but we can not connect at our own home. The internet shows and is available but it will not connect. His friend and my daughters friend have no problem connecting their IPod touch 3 and 4 at our house
      Thx

      • iPod Touch Apps says:


        #wendy lutz

        DO you use private network or not?
        Please try this steps:
        Click Settings->Wi-Fi then find your network on the “Choose a Network…” list and hit the little blue circle on the right side. On the page that appears, choose “Forget this Network.” After this has been done, reconnect to your Wi-Fi network.

        if you use private home wifi network, you need to add it manually, try this one:
        got to Settings > Then Wi-Fi >Choose on Other > enter your private Wi-Fi network name. If password is require then put in the username and password. > Done

        Another step is to reset your WiFi setting:
        Settings > General > Reset and select Reset Network Settings.
        This will erase all wifi network settings from your iPhone for every wifi network you have connected your iPhone with. This will require re-joining every wifi network that you have access to.

        Let me know if the tips could work for you.

        Thanks

  7. sophie says:


    Hi ive just got an ipod touch 4 for my grandad
    im trying to set it up for him but nothing’s happening
    when i turned it on it said to plug it into the computer on itunes so i have and its still saying to do it and it doesnt reconise the ipod on itunes.
    i have no idea how to get this working it wont turn on. even when plugged into itunes?

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